Please double-check the entire package we delivered to you in case a particular product is not stuck somewhere. Please notify us of any missing or damaged product within 14 days at the latest. Please contact us at Write down the number of your order in the e-mail and describe the problem in detail, take a photo of the situation and attach the photo to the e-mail. In the event that you contact us more than 14 days after delivery, we may not need to replace your product. If a product is missing from the package, we will replace it as soon as we investigate what happened. If you receive a damaged package, let us know immediately, no later than 24 hours after you receive it.