The choice of adhesive depends on your experience, room temperature and humidity. If you work in low humidity 10-50% and you are fast lasher we highly recommend Fame adhesive. It is thin consistency, so you might need to pick up more adhesive. First, isolate natural lash then dip extension in to the glue and place quickly on the natural lash. Please note that Fame is very fast drying glue. If you are experiencing high humidity it is best to use JetSet Pro, always pick up more glue. JetSet Pro is best to be used in humidity 50-70% and as well as Fame, it is very fast drying adhesive. The higher humidity is the faster adhesive cures during transition of extension to the natural lash. In higher humidity we advise to replace a drop of glue every 20min, to get best retention. If you need additional help, please contact us at info@puella.si

This would usually happen if the extension has not bonded correctly with the natural lash. It can be because the adhesive has dried too quickly to fully bond. Try to pick up more adhesive to allow better surface coverage. Always isolate natural lash first, then dip extension in to the glue, this helps to get better retention. If humidity higher, always pick up more glue. Even slow drying adhesives, dries faster in higher humidity / temperature then manufacturer noted. Also it can happen if customers haven’t followed the aftercare instructions correctly. If you use nano mister, if you over sprayed this could cause shock polymerization and lashes not bonded properly, they might fall faster, or if clients eyes were tearing during the application.

We have changed the stickers on our bottle in order to differentiate our adhesives easily. The recipe has stayed the same.

The humidity of your room might be too low for the adhesive. You can increase it by using a humidifier. You can also increase the drying speed of your adhesive by using our Glue Accelerator (see product page for details). We always recommend to have few different adhesives for different humidity / temperature. Adhesive might not dry fast enough, on customers natural lashes, if: lashes are too dry, if they are on hormonal treatment, if you didn’t wash eyelash cleansing foam well. Please double check with your client.

This could be for various reasons such as change of season, if she had any other beauty treatment done recently, change of business location… With the time of having lash extensions, your clients may develop sensitivity / allergy, as we using chemicals. We also have an interesting blog about this https://flawlesslashesbyloreta.com/blogs/news/irritation-or-allergic-reactions-to-the-lash-adhesives

Pigments can separate if the bottle has not been used recently. Make sure you shake the bottle for 2 minutes before trying a drop. You might need to discard the first drop as adhesive in the neck of the bottle might not mix properly then check the second one. If it doesn’t work, shake the bottle more. Contact us if you have no success.

A patch test is required for new clients and for any changes of adhesive. Patch must be done 24 hours before their treatment. Apply 5 shorter extensions across the lash line on each eye, and leave for 24 hours. If there is no irritation, then the adhesive can be used for the full application. Patch test does not guarantee 100% suitability as a larger amount of adhesive is used for the full application.

We recommend that you use the adhesive within 6-8 weeks of the purchase and opening date. The fresher the adhesive, the better the results. You should keep adhesives upright in its pouch with silica bag in a cool dry room. And shake well (about 2min) before each use and shake between each drop. If you have very high humidity and temperature, and you lash a minimum of 4 clients per day, that means you opening a bottle of adhesive quiet often, you should replace the bottle every 3-4 weeks. When you shake a bottle of glue, make sure you remove lid, place glue pin in to the nozzle and shake it this way, this prevents glue go in to the cup / lid.

This can happen especially in winter due to the heating which makes the air dryer. Fumes from the glue are attracted to humidity and when the room is dry, it goes for the eyes, nose, mouth and can create irritation. We recommend the use of a humidifier in winter to counteract this. Another reason could be if your clients eyes were half open during the treatment, fumes easily went in to the eyes. In this case your client can get chemical burn- red line, which can be mixed with allergy. Make sure your clients eyes shut properly. Being a lash artist it is not easy, clients always think that they reacted to the glue, but this is not the case. Sometimes they can react to cleanser, for example, eye pads etc Always read ingredients which listed on the product, your client may be allergic to one of them. Even if you did everything correct, your clients may develop sensitivity / allergy, as we using chemicals. Direct them to see the doctor.

All our adhesives are low in fumes which is better for the clients and yourself. You must do a patch test on every new client or if you change adhesive. Please remember that patch test doesn’t guarantee 100% that the client won’t react on the day. If your client had sensitivity, allergy to lash adhesive in the past, most likely she / he will react to our adhesive. As all adhesives contains cyanoacrylates, which is the main allergen. But there could be a possibility that the client is allergic to pigment, then best to choose clear glue. We have a very good blog about allergies, you can find it here https://flawlesslashesbyloreta.com/blogs/news/irritation-or-allergic-reactions-to-the-lash-adhesives