Do you deliver to my country?
We deliver to Slovenia and Croatia for now. Our distribution [...]
How do I place an order?
Put items in your basket, click on check out and [...]
How do I apply the discount code?
Once in “Cart”, enter your discount code in the “Gift [...]
My discount code does not work
Make sure the code is spelled correctly and has not [...]
I’d like my lashes done by you, how much do you charge?
You can contact us anytime at info@puella.si or call us [...]
I am not trained with you, can I still buy your products?
As long as you are a trained professional, you can [...]
My payment doesn’t go through, what can I do?
If you are paying by bank card, check your details [...]
Can you send me my invoice?
Your invoices can be viewed and downloaded from your account [...]
I forgot my username or password, what do I do?
Your username is your email address used to sign in. [...]
I have placed an order but I’d like to change it, what shall I do?
Contact us. If the order has been shipped then we [...]
